Support

Email support@viewgum.com from the address you sign in with. Tell us what you were doing, the short or page it happened on, and any reference number an error page showed you. We reply by email.

Signed in, the Help section in Settings has the same address. If ViewGum seems down for everyone, the status page says so.

ViewGum works inside assistants such as ChatGPT and Claude. Add ViewGum as an app or connector in the assistant, using the address https://viewgum.com/mcp, then sign in to ViewGum and approve the connection. The assistants guide has the steps for each one.

Nothing is shared with an assistant until you approve it. Every action that uses credits gets a price quote first, and nothing is charged until the action runs with that quote.

Open Settings, go to Connected apps and choose Disconnect next to the assistant. The connection and its sign-in tokens stop working at once. You can also set a daily credit cap for each connected app there. Removing ViewGum in the assistant's own settings stops it there too; Disconnect makes sure it ends on our side as well.

If you think someone else connected to your account, choose Disconnect on every app you do not recognize and email us.

Every paid action shows its price in credits before it starts and is charged exactly that. If an action fails or you cancel it before it finishes, its credits go back to your balance on their own. Your balance is in Settings.

Plan credits renew each billing period and do not roll over. When credits run out, paid actions stop; there are no overage charges. You can cancel a plan in Settings at any time, and access continues to the end of the period. Credits have no cash value. If what ViewGum made did not work as it should in your first month, email us within 30 days of your first paid charge and we will consider a refund. The Terms have the details.

• Terms of Service
• Privacy Policy, including what a connected assistant can see
• Report content and copyright
• Security and accessibility